Community Sponsorships - Killian Automotive

Schedule An Appointment Today

Professional Automotive Repair & Maintenance

Call: 770-345-5873

Appointment

Google Rating

4.9

Based on 564 reviews

Killian Automotive

4.9

Edna Morales

13:31 09 May 22

I just moved here and Killian's was highly recommended. They explained everything that was done with my car, it was simple oil change and tire rotation. Discussed when the next time to bring it in. Courteous and professional. I'm happy to have found the right mechanic.

Rosamarina Gonzalez

18:37 02 May 22

I had an accident and the gas tank broke in the middle of the highway I called Kilian and immediately they sent a tow truck to get me. They repair my car in two days. I am very satisfied with the service and all the people in Killian Auto. They kept me update with the repair and the costs of the repair was very reasonable. I recommend them highly.

Matt McCollum

20:00 01 May 22

These guys were extremely prompt and communicative. They make it so easy to approve repairs online or on the phone. They set the proper expectations for how long the repairs would take and got them done faster than they said. This is the best shop I've ever been to and will always recommend them.

Brandigayle Sadowski

19:40 20 Apr 22

Everyone here was so kind, efficient and straight to the point. They heard my concerns and went straight to diagnoses. They’re communication was the best I’ve ever had with any mechanic. I will continue to use them and recommend them to everyone I know! They gave my car new life at a very fair price.

E Haston

23:08 13 Apr 22

I just wanted to shout out Killian Automotive . They're always great, with good customer service. But today they helped me out with my very damaged tire, putting the spare on for free for me while I decided what I wanted to do about the tire, even taking the care to put it on a back wheel and move a full size to the front and remind me to not drive it over 50 mph. 👍Turns out I'm going to have to go back to Hennessy Honda and have them file a claim for me, which I'm not looking forward to because their customer service is horrible 👎. But the very next thing my vehicles need, I'll be right back to Killian, and am happy to recommend them to anyone else.

Andrew Marple

03:45 04 Apr 22

Excellent Customer service, and experienced mechanics. I spent 800$ on a new radiator and it was worth every penny. My car has never driven better.

Dose D

20:31 29 Mar 22

I required a quick transmission service for unexpected road trip. Darryl was very accommodating to fit me into their very busy schedule and I was grateful for it. Professional and trustworthy local service, I will definitely be back!

curtis gease

19:22 21 Mar 22

great service. the techs are knowledgeable. and gave advice. service. And overall this business is great. I recommend it to anybody that need their automotive needs done come to Killian

Leanne Kolmel

16:31 16 Mar 22

The team at Killian Automotive is hands down the best! Meredith is so very helpful and kept me posted throughout the process of having major work on my car. I won't take my car anywhere else! Top notch!

Angie Mosley

21:59 06 Mar 22

Sean, the service advisor was amazing to work with from the get go. We had difficulties with two other businesses who were not able to diagnose our issues. After talking with Sean the first time, I was confident he would get to the bottom of and solve our problem. We have had our truck back from being repaired and all is working well. Sean was up front about everything and very transparent. He kept us informed of the process and made himself available to us if we had any questions during the time they had our truck.

Barbara Herrington

22:05 01 Mar 22

After a long road trip my car started making a loud humming noise. I was less than an hour from my daughter's home. I googled Chevy repair places near my daughter and found this place. They were friendly and understanding and got me in the very next day. They are a little expensive but my car is running so smoothly now. They needed to replace a hub bearing so it was an extensive job.

Angie Vaughn

15:30 27 Feb 22

Love this place!! Family owned. Very helpful and not trying to just fix anything they can to get more money out of you. Hate they got rid of the coupon cards. But it’s ok they are still GREAT!

JJ Sandoval

22:09 22 Feb 22

Tried Killian because we heard good reviews about them and also got an advertisement for a complimentary oil change since our move. I asked them to check an oil leak when they did the oil change. They told me the oil leak was everywhere and would need me to bring it back, leave it, so they can pinpoint the leak, as well as degrease it. The first time the gentleman told me it would $65. I then returned 2/22/2022 for the oil leak inspection and the same gentleman said it would be $65-$105. I told him you quoted me $65… and he mentioned yes but that it was the low end of the price range. You can see where this is going! Unfortunately, I had to decline the repairs because of the price. When another gentleman brought me back my car, they charged me $120! I have no doubt they degreased it somewhat but I could tell it was poorly done. I just wish that on that first visit they would’ve given me price range and not the bate price. They were very nice guys and respectful but I felt deceived and maybe it just slipped the gentleman’s mind on that first visit. Nevertheless, if you go here please make sure you get an accurate price quote. I’m interested to see if they will respond to this review. It will say a lot about their business. Unfortunately, don’t think I’ll be returning.

Jason Holland

16:18 22 Feb 22

Great staff and communication. Fixed everything needed in a timely manner at reasonable prices. Definitely recommend.

Destini Shope

22:47 17 Feb 22

Bumper to bumper check on our vehicle. Great service, kept us informed throughout the process. Meredith was quick to return calls and get answers to our questions.

Jill Strickland

11:42 16 Feb 22

I so trust them! They keep my car in SAFE running condition. Service is always on time and communication is just perfect.

Jason Holland

18:29 14 Feb 22

Great staff and communication. Fixed everything needed in a timely manner at reasonable prices. Definitely recommend.

Destini Shope

22:52 11 Feb 22

Bumper to bumper check on our vehicle. Great service, kept us informed throughout the process. Meredith was quick to return calls and get answers to our questions.

Connor Caldwell

21:27 10 Feb 22

Great service and great people. Been going to Killian Automotive since I started driving 9 years ago. My parents have also used them for 10+ years. Never had an issue. I would go out of my way to bring my truck here for any thing I need in the future.

Kurt Yaeger

22:17 17 Jan 22

Outstanding! I have done business with Killian for over 6 years and they are the most Trusted and Ethical Service center I have ever been involved with! They will give you an opportunity to know what’s coming up for service or replacement where you can start saving before that issue actually comes up! This is most helpful when keeping up your vehicles! Bottom line is that if you’re looking for an Honest business who is concerned about your vehicle today, but also tomorrow. Killian Auto is the place to go!

Samantha Wallace

21:48 28 Dec 21

Very fast and honest! Came highly recommended. I appreciate them and they have earned my business from here on out. Thank you.

Sue LeCroix

20:35 25 Dec 21

We have been using Killian's for many years and they have gone above and beyond every time .We have a 4 wheel drive car and an older van ,they always call and keep is appraised of everything they are doing and watch for anything that doesn't look right and let us know.Always helpful, friendly and we have never had to take a vehicle back after repairs for a problem They are the best.

Adam Haraz

18:27 23 Dec 21

I took my son's car in to have the alternator replaced. When I received the work order that was "based"on the diagnostic test. Aside from the alternator which I knew needed to be replaced they said there was a 2nd fault code and the upper O2 sensor needed to replaced. I declined the service because they wanted to charge me $400+. It's a easy repair especially when the O2 sensor is accessible by simply opening the hood. I looked the part up online and it was half the price quoted by Killian. After declining the service my service rep called and stressed the service needed to be performed because the check engine light would continue to stay on, I would get worse gas mileage, and the car would not pass an emissions test without replacing the part. When I go to pick up the car I learn that Killian charges $100 diagnostic fee if you do not perform all of the services that they recommend. FYI, any auto parts store will do a diagnostic test for free. When we get it the car the check engine light was not on so I didn't order the part online and just yesterday it passed an emissions test with no issues. I would have given Killian a 1 star review but they performed the service that was NEEDED in a timely manner.

Kurt Yaeger

19:00 22 Dec 21

Outstanding! Killian’s has been my mechanic for over 5 years and I trust them Completely! They will not tell you you need something you don’t need unless you actually need it! Very honest and great to deal with!Kurt Yaeger

Y Bian

01:23 07 Dec 21

My 1st time at Killian’s for a brake job on my RX350 and couldn’t be any happier. Honest, professional, and fairly priced plus great communication. Will definitely utilize again and refer to my friends and family. Keep up the great work guys and gals.

Dermot Carey

17:54 29 Nov 21

Great team here. Good communication. I have an older truck and they really worked with me on the problems and what we should tackle first. I will be coming back soon.

Wil Sexton

23:03 10 Nov 21

They did amazing work. On time (actually early), great price, very polite, and overall best experience at any auto shop.

Nick Fortenberry

21:50 02 Oct 21

Killian Automotive has the most experienced auto mechanics that I know of. I'm from a location hours away, and Killian's still remains as the most capable auto shop in Georgia from my experience. They've been able to perform repairs on my vehicle that other auto shops couldn't/wouldn't accomplish. If you need the most proficient auto mechanics, look no further.

Debbie Kennedy

17:45 02 Oct 21

This shop was recommended to me. They were everything I heard they are. Very professional, very nice, great quality and fast. I would recommend Killian Automotive to anyone!

Z Quil

22:39 30 Sep 21

We've taken one of our vehicles to Killian before and they are good people. They are professional and take great pride in their work! Would definitely recommend!

Lynn F

15:53 24 Sep 21

So glad we found this place. Very nice and professional. We were able to make an appointment. Lobby is very nice and clean.

James Sorrell

19:59 14 Sep 21

We are full-time RV'rs so we travel a great deal and finding a reliable automotive maintenance shop is always tricky. Saw the reviews and decided to book an appointment while we were heading to the area, called in and was able to have an 8am appointment. No issues and the price that was given was what we paid. Will use again when we are in the area and need any service performed.

Mike Estes

23:46 04 Sep 21

Honest , dependable service. Very knowledgeable and explained repairs needed in an understanding way. Would highly recommend. Mike did a great job at diagnosis and the General Manager Darrell was great to work with.

Linda Macauley

13:35 20 Aug 21

My repair would have cost as much as my truck is worth so no new transmission for me. Shaun had very valuable advice to help me with my next vehicle purchase. I’ll be taking my next car there. They are very honest, knowledgeable and helpful.

Enigma Stratagem

21:51 17 Aug 21

This business required an appointment about a week out. Once I got there they did This business required an appointment about a week out. Once I got there they did my oil change in 30 minutes. They were polite, professional and stuck to the timeline that they set. They did a good job. I recommend Killian Automotive.

Jenna Claire Gilmer

15:19 31 Jul 21

They were able to squeeze me in and fix my AC in one day! Great customer service as well.

michael olufemi

13:28 29 Jul 21

Had a great first experience. Guys were very friendly and knowledgeable. I will definitely recommend Killian automotive for your auto repairs.

Minh Tran Anh

18:18 20 Jul 21

They are very nice, friendly and profesional. I highly recommend you who want to look a good service about car. 5 star++++

June ONeill

14:42 24 Jun 21

Really friendly folks. They follow up and keep their word on price and time. Definitely would come back!Thank you SIR!

Darwin Aldrich

03:16 16 Jun 21

After spending 11 years in the auto industry at the dealer level. Service departments are where you always lose your customers because of bad processes, bad communication, or uninformed service advisors.What a relief, this place is efficient, fare, and knowledgeable of what they are doing and keep you informed along the way. You will not be sorry you gave up the dealer for these guys! Its a win!! Check them out!

Meghan and Stephen Parker

21:15 29 Apr 21

They did a great job! I had a laundry list of issues with my car and they were able to get it done in a timely manner without charging me an arm and a leg. They kept me informed of everything going on and didn’t do anything until I approved it so I didn’t have any surprise bills when I picked up my car. I would see them again in a heartbeat

Vyper3000 (Vyper3000)

17:26 06 Apr 21

I've been using Killian since they were "Ford only" - and would have no one else work on my vehicles. Not the cheapest in town - but when they fix it. it is fixed. Worth it for the confidence.

Barry Stewart

01:09 01 Apr 21

These guys simply provide the best aftermarket service for your vehicle anywhere. I have trusted these guys for over 25 years. They do a great job. Stand behind their work. Are reasonably priced. And never ever recommend service you don't need.

Brian Weikel

19:09 10 Mar 21

I have a 2011 Ford focus that had some major electrical issues going on and I literally wasn't able to use my car for over 6 months... I brought it to Killian on the recommendation of one of our friends who owns a car dealership and Meredith and the whole team at Killian were quick, professional, very cost effective and they did amazing work... I went from thinking that I wasn't going to have a vehicle anymore to having a car that is safe and sound to drive and has all of the issues that were caused by CarMax fixed and fixed in a polite, professional and timely fashion... I will be a Killian customer for life! they definitely exceeded all of my expectations! I highly recommend them for any of your automotive maintenance and repair needs

Misty Davis

18:49 16 Feb 21

Killian automotive is excellent and very knowledgeable. No one wants to have to have a new engine but they made the experience as easy as possible. Sean was great at talking to my warranty company and keeping me informed throughout the entire process. I was also able to stay in their loaner car until my engine was repaired. Entire staff was wonderful. Highly recommend

TED PEYKOFF

03:42 30 Jan 21

I like to trade old cars as a hobby. Before you buy a used car, have KILLIAN do a Prepurchase Inspection and find out everything that needs repair on that car. Negotiate with confidence so the seller pays for those repairs. They will give you a list of needed fixes, big & small in writing.

andee hendrix

20:40 24 Dec 20

Such an amazing business! We had a lot of issues with our brand new car and they went over and above to help us. Amazing customer service, as well as work ethic. They wanted to give us our car back even better than it was before, so thankful for the work Killian does. I would recommend them in a heartbeat.

David Foster

00:24 13 Dec 20

We had a great life lesson when our 1st driver filled the car with diesel fuel. Huge bummer, but they learned how to get a car towed and one has to do to get the car back up and running. Killian Automotive did a great job getting the car back up and running, great service and the price was reasonable.Thank you Killian Automotive Team you were all great.

Larry Gosselin

21:54 29 Sep 20

Prompt, courteous, professional. Did not attempt to sell unneeded services. Will definitely be back now that my 2019 vehicle will soon be out of warranty (so no real need to use the new car dealer's service department any more - I much prefer to use independent shops!).

cyndi Medina

21:15 28 Sep 20

Fantastic service, got me in and out in 30 minutes. My dad who is a mechanic recommended them saying they were the best and what can I say but father knows best and he was right. I will be back for tires soon

Rhonda Harden

18:02 21 Aug 20

I received good communication on the status of the part ordered to repair my vehicle, but being a new customer I did not like they did not believe in the philosophy "Cash is King."They require you to pay for a repair before the work is completed. In my professional years in Sales & Service, I have never had to pay for a repair upfront.This red flag led me to believe they were having financial issues.In conclusion, their vendors never sent the correct part to repair my vehicle. I had to accept a check reimbursement for the cash payment I presented two weeks prior.

Nathaniel Mueller

18:46 15 Aug 20

I'm a recent transplant to Canton and was looking for a mechanic to work on my 2007 Volvo. Routine maintenance (transmission flush, AC tune up) but the biggest job was the crankcase breather. I'm a pretty mechanical guy but I knew this was better left to the professionals. They used OEM Volvo parts and so far everything thing seems perfectly fine. I chose Killian's because of their stellar Google rating, 3 year/36,000 mile warranty, and the professional staff. I'll be back for any additional work I may need.

Calvert Johnson

14:07 06 May 20

Excellent service. Very professional and personable. While observing social distancing expectations (including sanitizing car keys and interior of car), they were great in their interactions with me as a customer . Special appreciation to Darryl, who carefully and clearly explained what was found with my tires and the alignment concerns. High recommendations!!! They deserve “Best of Canton” and ought to get “Best of Cherokee County” recognition

Hopedealers Worldwide

14:15 29 Apr 20

Killian’s Automotive took a very challenging situation with our vehicle and handled it with professionalism and excellence at their own expense and time. Our vehicle runs perfect now. We appreciate the owner, Tim and the GM, Darryl, for going above and beyond what any other would have done to tackle our challenging issue. They made it right and they handled with excellence. Would highly recommend.

stewart davis

20:53 21 Apr 20

The team at Killian is the best. We had a power steering issue with our daughter’s car and when she was away to college a part failed. (Not at all Killian’s fault, just a bad part). They warranted everything with the repair shop in SC. Great service and highly recommend. They have been serving all of our vehicles.

chris wray

22:12 11 Mar 20

Daryl was very professional and kept me updated on progress as it occurred. They stood behind the quote given for the necessary repairs to my 2006 F-250 6.0 Super Duty work vehicle. I would highly recommend them for any Diesel issues that happen. It is hard to find an experienced Diesel mechanic in Cherokee County. Trust me, I have tried for years. This is the only shop I will use for all my business and personal vehicles.

Mary Jones

17:59 11 Mar 20

My car is running superbly thanks to excellent work and care for my car by the Killian team .Thanks to Michael for test driving my car and pointing out all its needs.Then, rechecking it when all was fixed!Awesome job.

Kandis Boone

17:29 11 Mar 20

Everyone I spoke with was extremely friendly, and when we found that my car would need to be in for a few days they had me in a rental and on with my day in less than half an hour. They quoted me an initial amount, and then when I returned they said they had found the parts needed for a better price and so I paid less. They could have easily never told me, and made $100 extra, but they were honest and kind. All those experiences combined allowed me to leave with a sense of peace that I have found a company I can trust, and will gladly return to.

pedro luis bacre

23:20 03 Mar 20

Great Costumer service And the most important thing. Honesty, am been trying lot mechanics around canton area and is very hard to find a good honest mechanic around. Here , after they do repairs on my Silverado leaking oil between motor and transmission , and after I drove my truck to make sure everything is good , am very happy , they do good job , Thank you very much .👊🏻

Wes Walker

00:33 22 Feb 20

I was able to get an appointment the very next day after calling. I was greeted by both Shawn and Tim. They got to work on my car right away and finished my service faster than promised. Good guys doing great work. I plan to bring my cars back to them when they need servicing.

JA Z

03:00 01 Feb 20

I’ve had my car repaired at Killian’s twice, both at a moments notice to repair botched jobs from the previous auto shop I used. Each time they quickly isolated the issue, repaired them timely and followed up afterwards to make sure I was satisfied. Not once did they try to up sell me which is refreshing. Top notch customer service!

Tamela White

15:00 23 Jan 20

We had a dead battery with our car in our garage. AAA came and jump-started it. I looked online for local mechanics and came across Killian, which had hundreds of excellent reviews. I called and was told to come on down. We were in and out within 30 minutes, and were given an unexpected AAA discount on our new battery. We called our dealership earlier, who told us after we described the noise while attempting to start the car, “that sounds like the alternator.” Nope! Thanks, Killian for saving us a lot of time and money. We will definitely be back. I highly recommend this very professional and family owned business. Thank you!

Jonathan Nye

21:29 22 Jan 20

First time customer and really enjoyed the entire process from start to finish. I liked the fact that I was able to borrow their rental car for the day, which made it very convenient for me. I also live very close so dropping off and picking up my car was very easy and quick. I also liked how professional the entire staff was and how Shawn explained in detail my bill and what it would cost me. All in all I’m very please with everything and will bring my car back again. Thank you.

Jud Martin

20:39 21 Dec 19

Called and spoke with Todd about bringing my truck in on a Thursday morning with an engine issue. Dropped it off late Thursday and got a call with the diagnosis early Friday morning and it was ready to be picked up Friday afternoon. Very impressed with the turn around especially being so close to the holidays. Highly recommend.

Ryan McArdle

00:50 17 Dec 19

I have been to Killian automotive twice now. And each time has been a very pleasant experience. And the best part is they are right down the street from me. But honestly, even if they weren't. They will always have my buisness. Great bunch of guys..

Jordan Quackenbush

10:31 09 Dec 19

Killian's Automotive had treated me right every time I've been there. The customer service has always been friendly, and the waiting area is really nice; better than some dealerships in the area.They've got a "VIP Card" that pays for itself easily over oil changes and tire rotations, which is what I use.Note they work by appointment, so be sure you call a few days ahead to plan your service.

Kurt Yaeger

20:46 26 Nov 19

Amanda Burgos

22:33 11 Oct 19

I’m always weary when it comes to who we go to for vehicle repairs. We’ve had some poor experiences. I received multiple recommendations and they spoke so highly about Killian Automotive. So, we decided to check it out. I can now confirm and recommend them personally! They have excellent customer service! They were incredibly precise and thorough with their examination of our vehicle. They were patient with all of my questions- and detailed in their explanation of the problems and solutions. I never thought I would use the word “love” while describing an automotive shop- BUT we LOVED our experience with Killian Automotive and would highly recommend them. If you want great customer service and trustworthy vehicle care, this is the place.

Richard Starkings

23:20 11 Jul 19

Our radiator cracked and spluttered to death on the 20, within an hour Triple A had us at Killian automotive. What a GREAT organisation of mechanics. Even though they were slammed they understood our need to get back to Chattanooga same day and put two mechanics on our van and made sure we were back on the road before 5! We dearly wish that KILLIAN AUTOMOTIVE had a shop here in Chattanooga. They were friendly efficient and gracious... TEN STARS!!! And they had complimentary water! Life saving in a hot day like today

See all reviews Write a review